Commercial & Procurement Manager - Ship Supply

Commercial Management

• Develop and execute commercial strategies that support business growth, profitability, service excellence, and market competitiveness.
• Establish, monitor, and analyze key commercial KPIs, including sales, revenue, margins, profitability, and customer development metrics.
• Evaluate business performance across customers, product categories, and market segments to identify growth opportunities and improve profitability.
• Lead pricing strategies and commercial terms management, including discounts, rebates, and special agreements.
• Oversee quotations and order management to ensure accuracy, competitiveness, profitability, and timely customer response.
• Maintain visibility of sales forecasts, opportunities, and commercial pipelines to support planning and decision-making.
• Identify and develop new customers, markets, products, and services that contribute to long-term business growth.
• Build and maintain strong customer relationships while managing escalated commercial issues, complaints, and contract matters.
• Monitor customer satisfaction and retention levels and implement corrective actions as needed.

Procurement & Supply Chain Management

• Develop sourcing strategies that ensure product availability, cost efficiency, quality standards, and supply continuity.
• Identify, assess, and manage supplier relationships while maintaining a diversified supplier base.
• Negotiate pricing, contracts, payment terms, delivery schedules, and other supplier agreements to optimize total acquisition costs and profitability.
• Review and approve procurement transactions and purchase orders within authorized limits.
• Monitor market conditions, pricing trends, and supply risks, adapting procurement strategies when necessary.
• Collaborate with operational teams to maintain optimal inventory levels while minimizing stock shortages, excess inventory, and obsolescence.
• Evaluate suppliers and product performance based on cost, quality, service levels, availability, and operational impact.

Leadership & Operational Excellence

• Lead, mentor, and develop the Commercial and Procurement team through clear objectives, performance standards, and accountability measures.
• Collaborate with Operations, Finance, Warehouse, and other departments to ensure alignment between commercial commitments and operational capabilities.
• Prepare and present management reports covering commercial performance, profitability, procurement activities, supplier performance, and inventory metrics.
• Drive continuous improvement initiatives to enhance efficiency, reduce costs, improve service quality, and optimize business processes.
• Ensure accurate and effective use of ERP systems and business tools for commercial and procurement activities.
• Maintain compliance with internal policies, regulatory requirements, quality standards, and operational procedures.